Social Chatbots can effectively alleviate loneliness and social anxiety

Social Chatbots can effectively alleviate loneliness and social anxiety


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A Recent Study has found that social chatbots, an interactive form of artificial intelligence (AI), are effective in alleviating feelings of lonelines and social anxiety in university stud that. The study is Published in the Journal of Medical Internet Research,

Professor DooOng Jung and His Team in the Graduate School of Health Science and Technology at Unist, In Collection with Professor Chul-Hyun Cho From The Deepartment of Psychata Leased the findings of their joint research on the impact of social Chatbots and conversations on mental health, which has important implications for mental health treatment.

The study utilized the well-known social chatbot “Iruda 2.0.” The Research Team Recruited 176 Participants who engaged with the chatbot more than three times a week over a four-white period. Participants’ Levels of Loneliness and Social anxiety were assessed using standardized survey instruments.

Data collected before and after the intervention was compared and analyzed. Additionally, small-scale interviews weducted to Gain an in-deepth understanding of participants ‘Experiences’ Experiences. The research aimed to evaluate how interactions with the chatbot contributed to enhancing individuals’ Emotional Stability and Social Connections.

New Study Reveals Social Chatbots Effectively Alleviate Loneliness and Social anxiety

Association Diagram Containing Features of Social Chatbot and Target users. Credit: Journal of Medical Internet Research (2025). Doi: 10.2196/65589

Results indicated that regular interactions with social Chatbots Reduced Loneliness Scores by an average of 15% and alleviated social anxiety scores by an average of 18%. The Chatbot’s Effectiveness in Mitigating Loneliness was further enhanced when users provided detailed detailed information about their feelings, thoughts, and experiences, Oro when users exhired generals. The findings also sugges that chatbots may offer greater emotional management benefits to individuals who struggle with face-to-face interactions.

“We have confirmed that social chatbots can serve as effective digital tools for alleviating loneliness and anxiety,” stated myungsung kim, the first author of the study and a pH.D. Student at the Unist Graduate School of Health Science and Technology. “This study is significant as it is empirically demonstrated that chatbots can deliver emotional support beyond mere technical devices, and that factors related to interpersonal Relational Relationships Influence theSe

Professor Jung, Who is also a psychiatrist, remarked, “If utilized safely, social chatbots can be valuable for the prevention of mental health issues, physical Re limited. “

The Research Team is Planning Further Studies to Enhance The Usability of Chatbots and Strengthen Personalized Services in the Future, While ALSO EXPLORING THE POTINAL LIMITATIONS Terevision.

More information:
Myungsung kim et al, therapeutic potential of social chatbots in Alleviating Loneliness and Social Anxiety: Quasi-AXPERIMENAL Mixed Methods Study, Journal of Medical Internet Research (2025). Doi: 10.2196/65589

Provided by Ulsan National Institute of Science and Technology


Citation: Social Chatbots can effectively alleviate loneliness and social anxiety (2025, February 11) retrieved 11 February 2025 from

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